What *should* you say when someone dies?

I had such a great conversation with host Helen Raptis of AM Northwest. In this short tv segment, we covered a lot of territory: why words of intended comfort feel so bad to grieving people, what you should really say instead of “everything happens for a reason,” and – bonus! – you’ll learn the one key thing to remember that will improve your support and care of others.

I’d love to say something enticing, like: do this one thing, and you’ll see a 200% increase in your grieving friend’s satisfaction with your support skills!

But that doesn’t really sound like me. So I’ll leave it at this – if you really want to support a grieving friend or family member, watch this tv clip.